Privacy Policy
Ordering Privacy Policy
We collect only the information needed to process orders, manage accounts, improve recommendations, prevent fraud, and support delivery. Account, address, payment, and order information is handled through secure platform services and is never sold to third parties.
Refund Policy
Refunds are reviewed based on payment status, shipment progress, seller policy, and product eligibility. Approved refunds are processed back to the original payment method or marketplace wallet where supported.
Return Policy
Eligible physical products can be returned or exchanged within the product-specific return window when they meet seller and logistics conditions.
Digital products, consumables, hygiene-sensitive goods, and customized items may have restricted return eligibility unless damaged, incorrect, or otherwise covered by buyer protection.
Return status, pickup details, refunds, and exchange shipments can be tracked from the order detail page.